Digital transformation has evolved #CustomerService by allowing #automation to handle the easy issues, while people handle the complex ones. Watch this video to learn how global transport company Combi Terminal Twente (CTT) has successfully integrated #AtBot into #MicrosoftTeams to deliver always-on package tracking.
Unmatched volumes of data inform @Microsoft security solutions. Learn how you can harness decades of security experience with Microsoft #AdvancedThreatProtection.
In this digital age, data privacy and protection are critical. @Windows #VirtualDesktop not only increases flexibility but also provides best-in-class security. Learn how this program takes steps to ensure secure workflows.
The Salvation Army Switzerland deepens relationships with supporters through a CRM-based loyalty program
When the Salvation Army Switzerland needed a way to better understand and connect with donors and patrons, they worked with a Microsoft partner to create a loyalty program app with Microsoft Power Apps. The organization uses Dynamics 365 to glean insights from their data to inform where to open new stores, how to better manage secondhand shops, and to strengthen relationships with patrons. Contact Infochola Solutions Pte Ltd to learn more benefits of enabling Always On Service.
@Microsoft #Omnichannel for Customer Service provides a modern, customizable, high-productivity app that lets agents help customers across different channels via a unified interface. Learn more about the current functionality of Omnichannel in this short video.