{"version":"1.0","updated":"2026-10-24","industries":[{"id":"all","name":"All industries","icon":"icon-layers"},{"id":"professional","name":"Professional Services","icon":"icon-briefcase-business"},{"id":"logistics","name":"Logistics","icon":"icon-package"},{"id":"distribution","name":"Distribution","icon":"icon-warehouse"},{"id":"supply","name":"Supply Chain","icon":"icon-boxes"},{"id":"retail","name":"Retail","icon":"icon-store"},{"id":"manufacturing","name":"Manufacturing","icon":"icon-factory"},{"id":"construction","name":"Construction","icon":"icon-building-2"},{"id":"marine","name":"Marine and Offshore","icon":"icon-anchor"}],"agents":[{"id":"chief-of-staff","name":"Chief of Staff","icon":"icon-compass","industry":"all","function":"Leadership","approver":"Owner","does":"Turns goals into cards, assigns agents, writes the 07:30 brief and keeps Needs you under 10.","autonomy":"Act and report","sized":"Always 1","systems":["Board","Outlook","Calendar","Telegram"],"kpis":["Time to clear queue","Cards per day"],"flow":{"trigger":"07:30 daily or a goal in chat","steps":["Reads board, mail and calendar","Plans cards and assigns owner agents","Holds new work in the waiting line if Needs you is full","Writes the brief with failed runs first"],"gate":"None: internal only","output":"Brief and planned cards"}},{"id":"office","name":"Office","icon":"icon-mail","industry":"all","function":"Administration","approver":"Owner","does":"Sorts every mail, drafts replies in your voice, prepares meeting briefs.","autonomy":"Act with approval","sized":"1 per 80 mails a day","systems":["Outlook","Teams","OneDrive","Calendar"],"kpis":["Sent as drafted","Reply time"],"flow":{"trigger":"New mail or meeting invite","steps":["Classifies data class, priority and need to reply","Reads the thread, history and linked files","Drafts the reply; Reviewer checks it"],"gate":"New outside recipient or Personal-Data goes to Needs you","output":"Draft in Outlook Drafts"}},{"id":"finance","name":"Finance","icon":"icon-wallet","industry":"all","function":"Finance","approver":"Finance manager","does":"Draft invoices, payment reminders, invoice matching and the 13-week cash view.","autonomy":"Act with approval","sized":"1 per 40 invoices a month","systems":["Business Central","Outlook","Bank feed"],"kpis":["Days sales outstanding","Invoice accuracy"],"flow":{"trigger":"Daily 08:00 and month end","steps":["Reads open invoices and payments","Matches invoices to orders and receipts","Drafts reminders for invoices over 14 days late"],"gate":"Amounts over the approval tier go to Approvals","output":"Draft invoices, reminders, cash forecast"}},{"id":"reviewer","name":"Reviewer & Governance","icon":"icon-shield-check","industry":"all","function":"Compliance","approver":"Owner","does":"Checks every outgoing draft for brand, claims, data class and new recipients before anyone sees it.","autonomy":"Act and report","sized":"1 per 150 outgoing a week","systems":["Brand guide","Policy rules","Audit log"],"kpis":["Governance blocks","Override rate"],"flow":{"trigger":"Any outgoing draft from any agent","steps":["Checks brand voice and banned claims","Checks data class and recipients","Returns fixable issues to the owner agent (max 3 drafts)"],"gate":"Anything unfixable goes to you marked Not reviewed","output":"Reviewed draft and an audit entry"}},{"id":"professional-research","name":"Research","icon":"icon-search","industry":"professional","function":"Sales","approver":"Partner","does":"Prospect, market and competitor research with sources.","autonomy":"Act and report","sized":"1 per 15 leads a month","systems":["Web","LinkedIn","CRM"],"kpis":["Research hours saved"],"flow":{"trigger":"New lead or account plan","steps":["Reads the CRM record and public sources","Builds a one-page brief with sources","Flags buying signals"],"gate":"None: internal brief","output":"Account brief in OneDrive"}},{"id":"professional-sales","name":"Sales","icon":"icon-handshake","industry":"professional","function":"Sales","approver":"Partner","does":"Buying signals, contacts, proposals and follow-ups.","autonomy":"Act with approval","sized":"1 per 12 open deals","systems":["CRM","Outlook","Word"],"kpis":["Proposal turnaround","Win rate"],"flow":{"trigger":"Discovery notes saved","steps":["Reads notes and two past proposals","Drafts scope, timeline and pricing","Reviewer checks discounts and claims"],"gate":"Every proposal goes to you","output":"Proposal draft in Word"}},{"id":"professional-delivery","name":"Delivery","icon":"icon-truck","industry":"professional","function":"Operations","approver":"Project lead","does":"Plans, solution documents and weekly status reports.","autonomy":"Act with approval","sized":"1 per 3 live projects","systems":["Planner","Timesheets","Word"],"kpis":["Utilisation","On-time delivery"],"flow":{"trigger":"Friday 15:00","steps":["Pulls tasks, hours and risks","Writes one report per client","Flags projects over budget by 10%"],"gate":"Over-budget projects go to you","output":"Status report drafts"}},{"id":"professional-marketing","name":"Marketing","icon":"icon-megaphone","industry":"professional","function":"Marketing","approver":"Owner","does":"SEO report, content calendar and LinkedIn drafts.","autonomy":"Suggest","sized":"1 per 7 posts a week","systems":["Website","LinkedIn","Search Console"],"kpis":["Leads from content"],"flow":{"trigger":"Monday 09:00","steps":["Reads last week's traffic and rankings","Plans three posts from client wins","Drafts each post"],"gate":"Every post goes to you","output":"Post drafts and SEO report"}},{"id":"logistics-shipment-exception","name":"Shipment Exception","icon":"icon-triangle-alert","industry":"logistics","function":"Operations","approver":"Ops manager","does":"Spots late, held or damaged shipments and drafts the customer update.","autonomy":"Act with approval","sized":"1 per 300 shipments a day","systems":["TMS","Carrier portals","Outlook"],"kpis":["Exceptions closed in 4 h"],"flow":{"trigger":"Shipment status changes to late, held or damaged","steps":["Reads the reason and the documents","Fixes what it can (resubmit, rebook)","Drafts the customer update"],"gate":"Customer-facing updates go to you","output":"Customer update draft"}},{"id":"logistics-carrier-rates","name":"Carrier & Rates","icon":"icon-truck","industry":"logistics","function":"Procurement","approver":"Ops manager","does":"Compares quotes, books capacity, checks freight invoices.","autonomy":"Act with approval","sized":"1 per 15 carriers","systems":["Rate cards","Carrier portals"],"kpis":["Cost per shipment"],"flow":{"trigger":"Quote request","steps":["Pulls contract and spot rates","Ranks by cost, time and on-time record","Drafts the quote with margin"],"gate":"Every quote goes to you","output":"Quote draft"}},{"id":"logistics-customs-docs","name":"Customs & Docs","icon":"icon-file-check","industry":"logistics","function":"Compliance","approver":"Compliance lead","does":"Permits, packing lists and certificates of origin.","autonomy":"Act with approval","sized":"1 per 120 declarations a week","systems":["Customs portal","OneDrive"],"kpis":["Declarations right first time"],"flow":{"trigger":"Booking confirmed for a cross-border shipment","steps":["Collects invoices and packing lists","Prepares the declaration","Checks HS codes against past filings"],"gate":"Every declaration goes to you","output":"Declaration draft"}},{"id":"logistics-customer-updates","name":"Customer Updates","icon":"icon-message-square","industry":"logistics","function":"Customer","approver":"Account manager","does":"Proactive ETA updates and proof-of-delivery packs.","autonomy":"Act and report","sized":"1 per 25 key accounts","systems":["TMS","Outlook"],"kpis":["Where-is-my-order calls"],"flow":{"trigger":"ETA changes by more than 2 hours","steps":["Reads the new ETA","Drafts the update in the customer's format","Attaches proof of delivery when done"],"gate":"Key accounts go to you","output":"ETA update"}},{"id":"distribution-order-desk","name":"Order Desk","icon":"icon-clipboard-list","industry":"distribution","function":"Sales","approver":"Sales manager","does":"Turns emailed, PDF and EDI orders into sales orders and confirms them.","autonomy":"Act with approval","sized":"1 per 120 orders a day","systems":["Business Central","Outlook","EDI"],"kpis":["Order entry time","Order accuracy"],"flow":{"trigger":"Order arrives by mail, PDF or EDI","steps":["Reads lines, prices and ship-to","Checks stock, price list and credit limit","Creates the sales order and drafts the confirmation"],"gate":"Price or credit exceptions go to you","output":"Sales order and confirmation draft"}},{"id":"distribution-inventory-balancing","name":"Inventory Balancing","icon":"icon-boxes","industry":"distribution","function":"Planning","approver":"Operations manager","does":"Keeps stock at the right branch: transfers, reorders and slow movers.","autonomy":"Suggest","sized":"1 per 3,000 SKUs","systems":["Business Central","WMS"],"kpis":["Fill rate","Inventory turns"],"flow":{"trigger":"Nightly after the stock count","steps":["Compares stock to demand by branch","Suggests transfers before purchases","Lists slow movers for markdown"],"gate":"Every PO and transfer goes to you","output":"Transfer and PO suggestions"}},{"id":"distribution-dispatch-delivery","name":"Dispatch & Delivery","icon":"icon-truck","industry":"distribution","function":"Operations","approver":"Warehouse lead","does":"Builds pick waves and delivery runs, and tells customers when to expect them.","autonomy":"Act and report","sized":"1 per 400 deliveries a week","systems":["WMS","Route planner","Outlook"],"kpis":["On-time in full","Deliveries per run"],"flow":{"trigger":"Order cut-off each day","steps":["Groups orders into pick waves","Plans delivery runs by zone","Drafts delivery notices"],"gate":"Missed cut-offs go to you","output":"Pick waves, runs and notices"}},{"id":"distribution-supplier-pricing","name":"Supplier & Pricing","icon":"icon-tag","industry":"distribution","function":"Procurement","approver":"Purchasing manager","does":"Loads supplier price changes, checks margins and tracks rebates.","autonomy":"Act with approval","sized":"1 per 40 suppliers","systems":["Business Central","Supplier portals"],"kpis":["Gross margin","Rebates claimed"],"flow":{"trigger":"Supplier sends a new price list","steps":["Reads the new prices","Shows margin impact by customer","Drafts the customer price update"],"gate":"Every price change goes to you","output":"Price update and margin report"}},{"id":"supply-demand-sensing","name":"Demand Sensing","icon":"icon-chart-line","industry":"supply","function":"Planning","approver":"Planning lead","does":"Reads orders, POS and promotions to update the weekly forecast.","autonomy":"Suggest","sized":"1 per 2,000 SKUs","systems":["ERP","POS feed"],"kpis":["Forecast accuracy"],"flow":{"trigger":"Monday 06:00","steps":["Reads last week's orders and promotions","Updates the SKU forecast","Suggests PO changes"],"gate":"Changes over 10% go to you","output":"Forecast update"}},{"id":"supply-supplier-risk","name":"Supplier Risk","icon":"icon-shield-alert","industry":"supply","function":"Procurement","approver":"Purchasing manager","does":"Watches lead times, news and supplier health.","autonomy":"Act and report","sized":"1 per 60 suppliers","systems":["ERP","News","Supplier portals"],"kpis":["Supplier on time in full"],"flow":{"trigger":"Supplier moves a confirmed date","steps":["Finds the builds and customers affected","Prices a recovery option","Drafts the customer update"],"gate":"Recovery spend goes to you","output":"Risk note and recovery plan"}},{"id":"supply-procurement","name":"Procurement","icon":"icon-shopping-cart","industry":"supply","function":"Procurement","approver":"Purchasing manager","does":"Raises POs, chases confirmations and compares quotes.","autonomy":"Act with approval","sized":"1 per 250 POs a month","systems":["ERP","Outlook"],"kpis":["PO cycle time"],"flow":{"trigger":"PO unconfirmed after 48 hours","steps":["Drafts a chase to the supplier","Logs the reply and new date","Escalates after the second miss"],"gate":"New suppliers go to you","output":"Chase drafts"}},{"id":"supply-s-op","name":"S&OP","icon":"icon-calendar-range","industry":"supply","function":"Planning","approver":"Owner","does":"Monthly S&OP pack and scenario plans.","autonomy":"Suggest","sized":"1 per 4 sites","systems":["ERP","Excel"],"kpis":["Plan attainment"],"flow":{"trigger":"Five days before the S&OP meeting","steps":["Gathers demand, supply and finance views","Builds two scenarios","Writes the pack"],"gate":"The pack goes to you","output":"S&OP pack"}},{"id":"retail-store-replenishment","name":"Store Replenishment","icon":"icon-package","industry":"retail","function":"Planning","approver":"Store manager","does":"Suggests store orders from sales, stock and shelf life.","autonomy":"Act with approval","sized":"1 per 15 stores","systems":["POS","ERP"],"kpis":["Stock-outs","Waste"],"flow":{"trigger":"Store closes for the day","steps":["Reads sales and stock on hand","Builds an order per store and supplier","Holds unusual orders"],"gate":"Orders above the normal range go to you","output":"Store orders"}},{"id":"retail-pricing-promotions","name":"Pricing & Promotions","icon":"icon-tag","industry":"retail","function":"Marketing","approver":"Owner","does":"Tracks competitor prices and checks promotion results.","autonomy":"Suggest","sized":"1 per 20 promotions a month","systems":["POS","Web"],"kpis":["Like-for-like sales","Margin"],"flow":{"trigger":"Promotion ends","steps":["Compares uplift with last year","Separates real growth from stock-up","Recommends repeat, change or stop"],"gate":"Every price change goes to you","output":"Promotion summary"}},{"id":"retail-customer-care","name":"Customer Care","icon":"icon-message-circle","industry":"retail","function":"Customer","approver":"Store manager","does":"Drafts replies to reviews, complaints and refunds.","autonomy":"Act with approval","sized":"1 per 150 tickets a week","systems":["Helpdesk","Order system"],"kpis":["Response time","Repeat rate"],"flow":{"trigger":"Review or complaint arrives","steps":["Reads the order and past contact","Drafts a reply within policy","Proposes a refund"],"gate":"Refunds above the limit go to you","output":"Reply draft"}},{"id":"retail-e-commerce","name":"E-commerce","icon":"icon-shopping-bag","industry":"retail","function":"Sales","approver":"E-commerce lead","does":"Keeps listings, stock and marketplace orders in sync.","autonomy":"Act and report","sized":"1 per 1,500 listings","systems":["Shop platform","Marketplaces"],"kpis":["Listing accuracy"],"flow":{"trigger":"Stock or price changes","steps":["Updates listings","Pauses out-of-stock items","Flags marketplace disputes"],"gate":"Disputes go to you","output":"Listing updates"}},{"id":"manufacturing-maintenance","name":"Maintenance","icon":"icon-wrench","industry":"manufacturing","function":"Operations","approver":"Plant manager","does":"Reads machine alerts and work orders, schedules planned stops.","autonomy":"Act with approval","sized":"1 per 40 machines","systems":["CMMS","Sensors","ERP"],"kpis":["Unplanned downtime","OEE"],"flow":{"trigger":"Sensor trend crosses its warning band","steps":["Checks history and spares","Finds the least disruptive slot","Drafts the customer update if a date moves"],"gate":"Every planned stop goes to you","output":"Work order and stop plan"}},{"id":"manufacturing-production-planning","name":"Production Planning","icon":"icon-calendar-cog","industry":"manufacturing","function":"Planning","approver":"Plant manager","does":"Weekly schedule around orders, materials and shifts.","autonomy":"Suggest","sized":"1 per 120 orders a month","systems":["ERP","Rosters"],"kpis":["On-time delivery"],"flow":{"trigger":"Thursday 14:00","steps":["Reads orders, materials and shifts","Builds the schedule","Offers options when capacity is short"],"gate":"The schedule goes to you","output":"Weekly schedule"}},{"id":"manufacturing-quality","name":"Quality","icon":"icon-badge-check","industry":"manufacturing","function":"Compliance","approver":"Quality lead","does":"NCRs, CAPAs and audit evidence.","autonomy":"Act with approval","sized":"1 per 30 NCRs a month","systems":["QMS","OneDrive"],"kpis":["First-pass yield"],"flow":{"trigger":"Customer audit booked or NCR raised","steps":["Collects records","Lists gaps against the checklist","Drafts CAPAs"],"gate":"CAPAs go to you","output":"Audit pack"}},{"id":"manufacturing-procurement","name":"Procurement","icon":"icon-shopping-cart","industry":"manufacturing","function":"Procurement","approver":"Purchasing manager","does":"POs, supplier follow-up and material shortages.","autonomy":"Act with approval","sized":"1 per 250 POs a month","systems":["ERP","Outlook"],"kpis":["Material shortages"],"flow":{"trigger":"Shortage on the schedule","steps":["Finds alternative stock or suppliers","Drafts the PO","Chases confirmation"],"gate":"Every PO goes to you","output":"PO draft"}},{"id":"construction-site-progress","name":"Site Progress","icon":"icon-clipboard-list","industry":"construction","function":"Operations","approver":"Project manager","does":"Turns site diaries and photos into progress and delay reports.","autonomy":"Act and report","sized":"1 per 4 live sites","systems":["Site app","OneDrive"],"kpis":["Schedule performance"],"flow":{"trigger":"Diaries and photos uploaded","steps":["Tags photos by level and trade","Compares with the programme","Flags milestone risks"],"gate":"Milestone risks go to you","output":"Weekly progress report"}},{"id":"construction-tender-estimating","name":"Tender & Estimating","icon":"icon-calculator","industry":"construction","function":"Sales","approver":"Estimator","does":"Reads tender documents and builds bills of quantities.","autonomy":"Suggest","sized":"1 per 6 tenders a month","systems":["OneDrive","Rate library"],"kpis":["Tender hit rate"],"flow":{"trigger":"Tender invitation arrives","steps":["Extracts scope and quantities","Prices from past rates","Lists risky clauses"],"gate":"Every tender goes to you","output":"Priced bill draft"}},{"id":"construction-contracts-claims","name":"Contracts & Claims","icon":"icon-file-text","industry":"construction","function":"Finance","approver":"Commercial manager","does":"Tracks variations, progress claims and notices.","autonomy":"Act with approval","sized":"1 per 40 variations a month","systems":["Contract register","Outlook"],"kpis":["Claims certified"],"flow":{"trigger":"Site instruction changes scope","steps":["Prices the change","Drafts the variation order","Adds it to the next claim"],"gate":"Every variation goes to you","output":"Variation order draft"}},{"id":"construction-safety-compliance","name":"Safety & Compliance","icon":"icon-hard-hat","industry":"construction","function":"Compliance","approver":"Safety officer","does":"Permits, toolbox talks and incident reports.","autonomy":"Act and report","sized":"1 per 150 site workers","systems":["Site app","Permit register"],"kpis":["Lost-time injury rate"],"flow":{"trigger":"Permit due or incident logged","steps":["Checks permits and training","Drafts the toolbox talk","Prepares the incident report"],"gate":"Incidents go to you immediately","output":"Permit and incident records"}},{"id":"marine-vessel-operations","name":"Vessel Operations","icon":"icon-ship","industry":"marine","function":"Operations","approver":"Fleet manager","does":"Reads noon reports and positions, flags delays and fuel use.","autonomy":"Act with approval","sized":"1 per 8 vessels","systems":["Noon reports","AIS","Outlook"],"kpis":["Off-hire days"],"flow":{"trigger":"Noon report or charterer claim","steps":["Matches against logs","Separates charterer standby","Drafts the reply"],"gate":"Claims go to you","output":"Claim reply draft"}},{"id":"marine-crew-certification","name":"Crew & Certification","icon":"icon-id-card","industry":"marine","function":"People","approver":"Crewing manager","does":"Crew rotations, visas and certificate expiry.","autonomy":"Act with approval","sized":"1 per 120 crew","systems":["Crew system","Outlook"],"kpis":["Certificates due without a plan"],"flow":{"trigger":"Certificate 60 days from expiry","steps":["Checks rotation and courses","Books relief or training","Drafts the agency notice"],"gate":"Bookings go to you","output":"Booking and notice"}},{"id":"marine-technical-dry-dock","name":"Technical & Dry-dock","icon":"icon-wrench","industry":"marine","function":"Operations","approver":"Technical superintendent","does":"Planned maintenance, class surveys and dry-dock specs.","autonomy":"Suggest","sized":"1 per 60 work orders a month","systems":["PMS","Class portal"],"kpis":["Fuel per day"],"flow":{"trigger":"Fuel above warranty or survey due","steps":["Compares speed, weather and engine data","Points to the likely cause","Drafts the work order"],"gate":"Work orders go to you","output":"Work order draft"}},{"id":"marine-chartering","name":"Chartering","icon":"icon-handshake","industry":"marine","function":"Sales","approver":"Commercial manager","does":"Charter enquiries, hire statements and laytime claims.","autonomy":"Act with approval","sized":"1 per 10 fixtures a month","systems":["Outlook","Fixture list"],"kpis":["Hire collected on time"],"flow":{"trigger":"Charter enquiry or hire due","steps":["Checks vessel availability","Drafts the offer or hire statement","Tracks laytime"],"gate":"Every offer goes to you","output":"Offer or statement draft"}}]}